Clear terms.
One place.
Service agreements, data protection and the commitments behind your GoNovus deployment.
START WITH THE AGREEMENTMaster Services
Master Services
Agreement.
Your Order Form sets pricing and term. Scope Confirmations define the work. The MSA and related documents set the terms.
Read the MSARelated document · v1.0
Data Processing Addendum
How we process data on your behalf.
Read document Related document · v1.0Security Annex
Security controls, retention and deletion.
Read document Related document · v1.0Service Level Agreement and Support
Availability, support and service credits.
Read document Related document · v1.0Subprocessor Information
Request the current list. Receive change notices.
Request informationCOMMERCIAL TEMPLATE · v1.1
Order Form.
Pricing, term and any agreed exceptions. Download the blank template.