Help shoppers check dimensions, materials and compatibility before they buy.
What size should I order if this mattress is custom-made?
What size should I order if this mattress is custom-made?
Help shoppers understand whether a product will fit their room, wall, doorway, or existing setup, including custom-order sizes, before they commit.
Will this mattress work on an adjustable base? My slats are about 4 inches apart.
Answer whether a mattress works on an adjustable base, matches slat spacing, or suits a specific firmness and sleep preference from published specs.
I want a firmer feel; do you have latex or palm-fiber options?
Balance partner preferences, sleep temperature, firmness, material options like latex or palm fiber, size, and budget, and switch products when constraints change mid-chat.
Do you offer free delivery and installation? What if it won’t fit in the elevator?
Answer published delivery and installation rules, including stairs or elevator fees, plus what arrives assembled versus what needs setup, from your care and logistics notes.
My patio is 8 feet wide. Will this outdoor dining set leave enough room to walk around?
Answer whether a piece works for the shopper’s room layout, doorway clearance, or existing setup using published dimensions and compatibility details.
If the firmness isn’t right after a few weeks, what’s your trial policy?
Explain trial, return, or exchange windows for bulky items exactly as you publish them, and escalate edge cases to a human.
The assistant asks for the wall width, then answers with the product’s published length.
Will the Oslo sofa fit my wall?
How wide is the wall?
About 10 feet.
Yes. At 94 inches the Oslo leaves walking space on both sides.
Yes. It only answers from sources you approve. When the answer isn't in your sources, it says so.
Our team sets it up for you, free of charge.
It's built for Shopify brands.
Yes. Shoppers can ask for a person at any time, and your team gets a summary.
