High-ticket · At-home beauty devices

The AI shopping assistant for at-home beauty device brands

Help shoppers compare beauty devices, understand published specifications and reach your team.

SHOPPING, WITH GUIDANCEAt-home beauty device example product
ONE QUESTION CAN CHANGE A PURCHASEWhat’s the difference between the Glow Pro Mask and the Glow Mini on modes and session length?
BUILT AROUND YOUR STORE

More confidence before a bigger purchase.

  • Your products
  • Your policies
  • Your team when needed
Use cases

Built for the questions beauty-device shoppers actually ask

01

Compare models on published specs

What’s the difference between the Glow Pro Mask and the Glow Mini on modes and session length?
How we help

Contrast model families, published use modes, session length, attachments included, and warranty coverage using catalog data, so shoppers see the tradeoffs before they buy.

02

Recommend by use case

I mostly want an at-home LED mask for evening wind-down. Is Glow Mini enough, or should I look at Glow Pro?
How we help

Ask what the shopper wants to use the device for, based on skin concerns or goals listed on your product pages, then map to the right model family from your catalog.

03

Accessories from your catalog

Does the Glow Pro include a charging stand, or is that sold separately?
How we help

Confirm which stands, charging docks, eye shields, or replacement heads ship with each SKU or are sold separately, using your published accessory lists.

04

Warranty and financing notes

Do you offer a payment plan on this model?
How we help

Surface brand-published financing, warranty, or return notes from your catalog; route complex purchase questions to sales.

05

Capture a lead for sales

Can someone help me pick the right LED mask for my routine?
How we help

When the shopper is ready, or wants a human to finalize the pick, capture email or phone and notify your sales team.

06

Hand off when the decision needs a human

Can I talk to someone before I buy?
How we help

Escalate medical claims, contraindications, custom quotes, or anything outside published catalog answers to a specialist instead of guessing.

Conversation

Compare, recommend, then capture the lead

The assistant clarifies the use case, points to a model from your catalog, then captures contact details for sales.

LumaDeviceAI shopping assistant

What’s the difference between the Glow Pro Mask and the Glow Mini?

What will you mostly use it for: evening LED sessions, or something with more modes listed on the product page?

Mostly short evening sessions at home. I don’t need every mode.

Glow Mini fits that use case: fewer modes, smaller footprint in the catalog. Want a specialist to confirm warranty and financing?

jordan@example.com

✓ Lead sent to your team

Frequently asked questions

Does it only answer from my store data?

Yes. It only answers from sources you approve. When the answer isn't in your sources, it says so.

How long does setup take?

Our team sets it up for you, free of charge.

Is it only for Shopify?

It's built for Shopify brands.

Can my team take over a conversation?

Yes. Shoppers can ask for a person at any time, and your team gets a summary.

See your AI shopping guide
on your own store.

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