“Is this dress good for hot weather?”
Explore product details and recommendations together.
GoNovus VOICESay yes.
Say yes.
Add it to the bag.
Confirm the product, colour, size and price. The shopper says yes, and the guide adds it to the bag.
AI shopping guide · Virtual avatarVoice call · ConnectedThe sage dress, size M, for $129. Shall I add it to your bag?
“Yes, add it to my bag.”
✓ Added to your bag · Sage · M · $129
Voice shopping demonstration
VOICE SHOPPING · DEMO
AURORABag 0
YOUR CHOICE
“I’ll take the sage dress in medium.”
SageSize M1 item · $129
WOMENSWEAR · LINEN
Linen Midi Dress
$129Your brand. Your AI guide.Choose from a diverse range of virtual guides to represent your brand. Example AI avatars.
- 01
The details, confirmed.
One Linen Midi Dress, sage, size M, $129. Your guide confirms exactly what will go into the bag.
- 02
You say yes.
“Yes, add it to my bag.” The customer agrees by voice. No reaching for an Add to bag button.
- 03
Added. Just like that.
The bag updates to one item. The right colour, size and quantity are there, and your guide confirms it’s done.
Animated product demo · No live call.
The guide confirms the item, colour, size and price. Your spoken yes adds it to the bag; checkout stays a separate step.
A voice conversation,
start to finish.
An excerpt from the GoNovus product film: a shopper asks whether a sofa will fit through their door, and the guide suggests one that will.
Watch the full film · 2 minProduct film excerpt
From the first question to the next sale.
From choosing
to using.
“I’m between two sizes. Can you help?”
Compare measurements with the product’s size guide.
“What does this care symbol mean?”
Clarify the question and find relevant product guidance.
Natural to use.
Clear at every step.
- An intentional start
- The customer chooses to begin a voice conversation.
- A clear identity
- The guide is identified as an AI assistant with a virtual appearance.
- Actions follow agreement
- The guide confirms what will be added to the bag; the customer says yes.
- Recording & privacy
- Agree whether calls are recorded, who can access them, and how long they are kept.
BEFORE YOUR VOICE DEMOThe details
The details
matter.
Is the demo above a live voice agent?
No. This is an animated product demo with a fictional virtual guide. Book a demo to discuss a live product evaluation.
Can we choose the guide’s appearance?
Yes. Choose a virtual guide for your brand. We’ll show you the available options and discuss customization.
Does saying yes place an order?
No. In this example, the shopper agrees to add one confirmed item to the bag. Checkout and payment are separate steps.
Can Voice share context with Chat?
Tell us which information you want Chat and Voice to share. We’ll confirm the connections needed; shared conversation history is not assumed.
What about recordings and data?
Before setup, we’ll confirm whether calls are recorded or transcribed, who can access them, and how long records are kept.
YOUR NEXT STEP
Bring a question worth talking through.
See how Voice could guide shoppers through choosing a product and adding it to their bag.
Book a Voice demo- Choose a guideExplore the available virtual guide appearances
- Bring a product questionOne your shoppers find easier to say than type
- Agree recordings and dataWhether calls are recorded, who can access them and for how long