The right product facts.
- Linen Midi Dress
- $129 · Sage · Product catalog
- Care guidance
- The care label for this exact product
GoNovus CHATHelp more shoppers
Help more shoppers
decide to buy.
Recommend products, answer purchase questions, and open the recommended page when the shopper agrees.
AURORA assistantChat · AI shopping guide
A summer dress for my holiday. Under $150.
This linen dress is $129 and light for warm days. Shall I open its page for you?
Yes, show me.
✓ Page opened. I’m here if you need sizing help.
Guided shopping demonstration
GUIDED SHOPPING · DEMOIllustrative store
AURORANew arrivalsEveryday essentials
WOMENSWEAR · SUMMER EDIT
The summer edit.
Easy pieces for warmer days.
Linen Midi DressLinen · Adjustable waist$129
Linen BlouseIvory · Relaxed fit$89
AURORA assistantAI shopping guide
I’m looking for a summer dress for my holiday. Under $150.
Try the Linen Midi Dress: breathable linen, an adjustable waist, and $129.
Linen Midi DressSage · $129Shall I open its product page for you?
Ask about this product…
Powered by 
- 01
A recommendation, just for you.
“A summer dress for my holiday. Under $150.” Your guide finds a match and offers to open it.
- 02
You say yes.
“Yes, show me the dress.” The customer agrees in the conversation. No searching for a product link.
- 03
Your guide brings it over.
The product page opens automatically after that agreement. The same conversation stays beside it.
- 04
Keep the conversation going.
“Can I adjust the fit?” Keep asking about the same product as you browse its page.
Illustrative shopping walkthrough. The customer’s agreement comes before the page opens.
Everything a shopper needs
to decide.
One guide on your store, from the first question to the order and after it.
Recommend products
Ask what the shopper needs and recommend a match from your catalogue.
Answer purchase questions
Size, fit, materials and policies, from your approved product information.
Open the product page
When the shopper agrees, the guide opens the recommended page.
Three forms
A chat bubble, a helpful prompt and a full chat window.
Compare and choose
Bring a few options into one shopping space and help the shopper decide.
Capture sales enquiries
Collect requirements and contact details for quotes and bulk orders.
Help after the purchase
Answer care and usage questions about products customers already own.
Improve with your team
Give the guide product knowledge and flag answers that need attention.
THREE FORMS. ONE PRESENCE.Small when browsing.
Small when browsing.
Ready when needed.
A small chat bubble offers help, then opens into a full conversation when the shopper needs it.
AURORAShopOur story
EVERYDAY ESSENTIALS
Ballet Flats
Tan leather. A simple rounded toe.
$95 · TanStyle them with your summer wardrobe.
You’re still on the product page.- 01
A quiet place to begin.
Chat bubble — a small button stays in the corner while the shopper browses.
- 02
An invitation at the right moment.
Helpful prompt — the same bubble expands to offer relevant help.
- 03
Room for a conversation.
Chat window — open the conversation for recommendations and product questions.
One chat bubble, in the same corner of your store.
Chat bubbleA small button while shoppers browse.
Helpful promptAn offer of help with what they’re viewing.
Chat windowSpace for questions and recommendations.
Help shoppers compare
and decide.
Bring relevant products, comparisons and answers into one shopping space. Ask a question or make a choice directly.
Personal shopping space · part of the Chat experience
Your selection2 pieces for your holiday · under $150 each
Linen Midi Dress
$129 · SageLinen Blouse
$89 · IvoryAURORA assistant◌ −
Which one works for a holiday outfit under $150?
Both fit your budget. The dress is a complete outfit; pair the blouse with trousers or a skirt.
- Linen Midi Dress
- $129
- Linen Blouse
- $89
View selection2 products · from your catalog
Shall we take a closer look at the dress?
Ask a follow-up…
01 / Bring options together
A few relevant products, with reasons to consider them.
02 / Show the answer
Highlight the product information behind the recommendation.
03 / Help them choose
Keep selected items and the shopping bag in the same experience.
Example shopping flow. We’ll confirm the available features and store connections during setup.
ON YOUR SIDEUnderstand the answer.
Understand the answer.
Improve the experience.
Give your guide relevant product information. Review a conversation and point out what needs attention.
Explore your team’s toolsFlag an incorrect answer.
“The size recommendation used the wrong size chart.”Follow the improvement workflow
RELATED HISTORICAL RESULT12% → 18%
Chat-to-sale conversion in an existing skincare deployment.
More conversations
became purchases.
An increase of 6 percentage points in a premium skincare brand’s sales conversations. A historical case, not a forecast for the new product experience.
Read the case and scopeBEFORE YOU STARTA few practical
A few practical
questions.
Does Chat replace our website?
No. Your store keeps its own identity and shopping journey. Chat adds a layer of product help and guidance.
Does every reminder open the chat?
No. The interface uses a small reminder that the shopper can choose to open or dismiss.
Can it answer questions after a purchase?
Yes. Chat can answer product and care questions using your product information and policies. We’ll confirm any order-system connections needed.
Can we see it with our products?
Yes. Bring your website and a common customer question. We’ll show how Chat could help with your products.
YOUR NEXT STEP
Increase conversion with a clearer shopping journey.
See how Chat could work with your products.
Book a Chat demo- Bring your websiteYour store keeps its own identity and shopping journey
- Pick a common questionA real question your shoppers ask before buying
- See it with your productsWe’ll show how Chat could help answer it