GoNovus AI Book a demo

Purpose-built forShopify merchants.

Let’s build your best AI customer service yet.

  • Test for free.

    Pay when you’re ready.

  • Your dedicated team.

    At no extra cost.

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Your dedicated GoNovus team

With you, every step.

  1. We connect your store
  2. We organize your knowledge
  3. We prepare your AI
  4. You test & approve
  5. We keep improving your AI

Your AI. Built with you.
Before & after the purchase

Help them buy. Keep them happy.

Pre-sale

Before they buy

Turn questions
into purchases.

44%

of shoppers didn’t buy.Not enough product information.

Syndigo survey, 2025 · Reported purchase abandonment

“Is it right for me?”

69% read product Q&A to check whether a product meets their personal needs.[2]

Why better answers matter

After-sales

After they buy

Resolve more.
Follow your rules.

95%

of support requests
resolved.

GoNovus customer results · Results vary by deployment

Built around your business policies.

  • Returns & exchanges Your eligibility rules
  • Product guidance Your approved instructions
  • Complex requests Your escalation process
How we approach resolution
Simple, transparent pricing

Free to test.
First month free.

  1. 01 Before you go live

    $0

    Test with your products.

    Go live when you’re ready.

  2. 02 Your first month live

    $0

    Try it with real customers.

    Your first month is on us.

  3. 03 From month two

    $0.50/ conversation

    Pay as you go.

    No monthly minimum.

Starting amounts shown in the animation are illustrative cost comparisons.

More conversations? Choose a monthly plan.

500 conversations. $200/month.Standard plan

See plans & what’s included
Setup & ongoing support

Your dedicated team.
At no extra cost.

See how we get you started
WE TAKE CARE OF
Before & after launch

We organize your knowledge, products, FAQs, promotions, policies and buying guides.

  • Connect your store
  • Organize your content
  • Prepare your AI
  • Size & fit
  • Product comparisons
  • Compatibility

We build your AI.

Context engineering, workflow orchestration and agent evaluation.
  • Your brand.
  • Your rules.
  • Your workflows.
  • Offers & discounts
  • Returns & exchanges
  • Product use
  • Human handoff
Use cases

The AI shopping assistant, by category.

Apparel
Fit, fabric, variants and complete-the-look from your catalog.Learn more
Beauty
Ingredients, skin type, routines and careful handoff from your usage notes.Learn more
Home & lifestyle
Dimensions, materials, compatibility, care and your trial rules.Learn more
High-ticket
Compare models, recommend by use case and capture a lead for sales.Learn more

See your AI shopping guide
on your own store.

Book a demo